Welcome to the TLC Store
And welcome to our site. We'd like to hear from you. Are there features or products you would like to see here? Let us know.
Our Products
We offer effective low-cost brain training hardware, software, support and training at fair prices. We only sell products we ourselves use.
We neither manufacture nor have financial interest in any hardware or software. We test, evaluate and use each piece of equipment we offer, and we provide feedback to the manufacturers for whom we distribute. Our suggestions to you are based on your needs, not our commissions.
We are glad to answer any questions you have about the equipment and software we offer—or items we don’t sell. Contact us and tell us about your situation and what you are looking for.
Where possible, we offer special pricing—especially on packages. List prices are shown in the store. Your price will appear in your shopping cart.
You can also consult our order form for a complete price list.
To view and purchase our products click on the links under TLC Store at the left. We ship to all countries.
Assessment and Consultation
We answer assessment and training questions on our BrainTrainer list-serve (membership is free). We offer more extensive phone or e-mail consultation as well as individualized training plans through our Assessment Service.
How to join our list-serve.
Go to groups.yahoo.com/group/braintrainer. Click on Join This Group and leave us a brief message about why you want to join. We will approve your membership shortly. If you are not a yahoo member you will have to enroll with yahoo at groups.yahoo.com.
How to Contact Us
- Email us.
- Phone: 305-433-3160
- Mail: Peter Van Deusen, The Learning Curve, 302 Great Lawn Circle,
Lancaster, PA 17602
How to Order
You can order here online 24 hours a day. All credit cardnumbers are encrypted using Secure Socket Layer (SSL) encryption, the industry standard for information security. Orders are processed as soon as payment is received, so credit cards tend to speed up the process.
If you prefer you may use our order form. Mail, with credit card information or a check made to “TLC," to Peter Van Deusen, 302 Great Lawn Circle, Lancaster, PA 17602.
Shipping: See shipping rates and information.
Cancellations, Refunds and Warranties
If you have paid by check, we will issue a refund check.
If you have paid by credit card, and cancel your order, we charge a fee to cover our credit card fees. If you will accept a refund check, this fee is 2.5% for US orders and 5% for international orders. If you want a credit card refund, the fee is 5% for US orders and 10% for international orders.
- There are no cancellation fees if the product is defective.
- There are no refunds for any product in the Software section once it has been shipped.
- Refund policies and warranties for other products vary with the manufacturer of each product and are detailed on each product description page.
Technical Support
Fast response email support (we aim to respond within 24 hours) is available for as long as you own any product you purchase from us. Our braintrainer list-serve gives you access to advice from many expert users of our products.
Technical support is available directly from the manufacturers of all our products, and we can facilitate this process for you in those cases where they are the best resource.
Privacy Policy
We do not share any of your information with anyone at any time for any reason.
