Welcome to the TLC Store
We offer effective low-cost brain training hardware, software, support and training materials at fair prices. We only sell products we ourselves use.
We neither manufacture nor have financial interest in any hardware or software. We test, evaluate and use each piece of equipment we offer, and we provide feedback to the manufacturers for whom we distribute. Our suggestions to you are based on your needs, not our commissions.
To view and purchase our products click on the Buy Training, Equipment and Software links on the left. We are glad to answer any questions you have about the equipment and software we offer—or items we don’t sell. Contact us and tell us what you are looking for.
How to Order
You can order here online 24 hours a day. All credit card numbers are encrypted using Secure Socket Layer (SSL) encryption, the industry standard for information security.
It is possible to pay via PayPal or check. Contact us to make this happen.
We ship to all countries. See shipping rates and information.
Cancellations, Refunds and Warranties
Non-defective returned items must be in as-new resellable condition. If you have paid by check, we will issue a refund check.
If you have paid by credit card, and cancel your order, we charge a fee to cover our credit card fees. If you will accept a refund check, this fee is 5%. If you want a credit card refund, the fee is 10%. These percentages represent our actual cost.
- There are no cancellation fees if the product is defective.
- There are no refunds for any product in the Software section once it has been shipped.
- Refund policies and warranties for other products vary with the manufacturer of each product and are detailed on each product description page.
Fast response email support (we aim to respond within 24 hours) is available for as long as you own any product you purchase from us. Our braintrainer list-serve gives you access to advice from many expert users of our products.
Technical support is available directly from the manufacturers of all our products, and we can facilitate this process for you in those cases where they are the best resource.
We do not share any of your information with anyone at any time for any reason.